Where can I get this additional code? Isn’t it the same as my PayPal password? So, you may continue to log in to your PayPal account or pay with PayPal as usual, using your email address and your PayPal password. Most times, we'll be able to verify your identity using the PayPal password you’ve typed and the device you're using (if it’s one of your usual devices). ![]() When will I need to enter this code? Do I need to do it every time I log in or pay? If we need to confirm your identity, you can open the PayPal App to provide confirmation. ![]() If we need to ask you for a one-off passcode we can send it by SMS to your mobile phone number or via phone call to your landline, so your payment or login won’t be delayed.įor easy authentication, you can also download the PayPal app. What do I need to do?Ĭheck that your current telephone (mobile and/or landline) number is correct in your PayPal account Profile. You'll also have the option to enter a one-off passcode which we will send by SMS to the phone number you've registered with us, or via a phone call if you have a landline. Make sure you authorise push notifications from the PayPal App. We may sometimes ask you to confirm your identity. Most of the time, you'll log in or pay with PayPal by entering your email address and your PayPal password as usual. What changes will I see when using PayPal? For online transactions in Europe and the UK, this extra security is coming to help keep online card purchases more secure and prevent fraud. It introduces two-factor authentication for online transactions, known as "Strong Customer Authentication" (SCA). The directive requires new measures that impact how you access your account and pay with PayPal. This is a new EU directive regulating payment services in the European Economic Area. ![]() The Second Payment Services Directive (PSD2)
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